Our Mission
To be in the forefront as a hospitable entity in bulawayo and fly the Zimbabwean flag high through customer feedback, facility improvements and adherence to world class industry trends.
Our Vision
To continuously expand our market and facilities base and develop brand loyalty through continued capitalization.
Our Core Values
- Service Excellence
- Safety and Security
- Innovation
- Integrity and Customer Loyalty
Our Strengths
As a leading Zimbabwean hospitality player in the industry, and particularly in Bulawayo, our mantra is "Your Home Away From Home"
Specialised Skills
We draw our service personnel from a competent pool of Chefs, Waiters, and General hands who have both the skills and qualifications in guest relations and have a thorough appreciation of client expectations.
Opportunities
Zimbabwe is endowed with a vast array of natural resources as places of interest to both the local and world traveller and this delivers huge opportunities for the hospitality industry to continue to expand base.
We will tap into these opportuinities to expand our service base.
We will tap into these opportuinities to expand our service base.
Strategic Imperatives
Despite the "perceived seasonal" nature of the hospitality industry, and general Bulawayo market trends, we will continue to thrive on good reputation, marketing, advertising and innovation.
We will diversify our tourism web to incorporate Wilderness Adventures, bush explorations and car hire services and transfers.
As we are mindful that the environment is an integral part of our socio economic existence, we are continuously managing and extenuating the impact on the environment and contributing positively to the enhancement and preservation of our natural resouces.
We will diversify our tourism web to incorporate Wilderness Adventures, bush explorations and car hire services and transfers.
As we are mindful that the environment is an integral part of our socio economic existence, we are continuously managing and extenuating the impact on the environment and contributing positively to the enhancement and preservation of our natural resouces.
